Receptionist/Secretary

Position: Full-time Receptionist/Secretary - Elgin Roman Catholic Family of Parishes  
Primary Work Location: 20 Morrison Dr., St. Thomas, ON
Commitment: 35 hours per week. Standard working hours will be Monday to Friday from 8:30 a.m. to 4:00 p.m. (30 minute unpaid lunch per day). Periodic variations in the schedule may be required to meet business needs.
Compensation: Expected salary range: $21.00 - $23.00 per hour. Placement within this range is commensurate with relevant industry experience, qualifications (education, skills) and/or professional designations. This position is eligible for participation in the DOL’s lay staff benefits and pension plans. Three (3) weeks of paid vacation annually. 
Posting Date: September 2, 2026
Closing Date: September 17, 2026
Availability: The position will become vacant the first week of November, 2026. The anticipated start date is early October to provide the successful candidate with approximately one month of training and transition support before assuming the role independently.

POSITION SUMMARY:
Reporting to the Business Manager, the Receptionist/Secretary is responsible for professionally and courteously greeting all who contact the office, either in person, by phone or email. This position is responsible for completing administrative based functions such as ensuring accurate and timely data entry, records maintenance, supply inventories, and event bookings.

SUMMARY OF DUTIES:

• Provide in-person, online, and telephone reception services, including greeting visitors, responding to inquiries, and directing calls and visitors to the appropriate individual.
• Prepare and print bi-weekly bulletins and quarterly newsletters for the Family of Parishes.
• Maintain the parish website, update event information, and create promotional materials and banners.
• Process Mass requests and accurately record associated information.
• Respond to inquiries regarding sacraments, parish programs, events, and services within the Family of Parishes.
• Maintain accurate parish and sacramental records, including registrations, parish registers, DDMS updates, and the preparation of Baptismal and Confirmation certificates.
• Receive deliveries and collect, sort, and distribute mail as required.
• Coordinate with custodial staff regarding event setup and takedown in parish churches and halls.
• Schedule and book meeting rooms for staff and parish groups.
• Monitor and maintain inventories of office supplies, liturgical supplies, and parish forms, and order materials as required.
• Maintain organized parish filing systems for records, programs, and other parish information.
• Provide photocopying and administrative support for clergy, parish staff, volunteers, parish groups, and walk-in requests.
• Liaise with elementary and secondary schools regarding parish and sacramental programs and activities.
• Provide funeral administration support, including communication with funeral homes, family representatives, and luncheon providers.
• Perform other duties of a similar nature as assigned. 

QUALIFICATIONS AND REQUIREMENTS:

• College diploma in Business, Office Administration or a related field of study and/or equivalent direct experience in this field.
• Minimum of 2 years of experience in a professional administrative environment.
• Excellent professional verbal and written communication skills.  
• Prior proven experience providing effective and welcoming customer service.
• Strong organizational skills with the ability to effectively multi-task, prioritize and meet deadlines. 
• Highly proficient in Microsoft 365 and Office Suite (Word, Excel, Outlook, PowerPoint), applied knowledge of Canva and/or other publishing programs. 
• A team player who is adaptable, proactive, and resourceful in solving problems.
• Strong interpersonal skills to work collaboratively with colleagues, clergy, and external parties.
• Ability to maintain strict confidentiality of highly sensitive materials.
• Collaborative, supportive, flexible team player with a high degree of initiative.
• Resourceful self-starter with thorough attention to detail with a desire to produce quality projects and results. 
• Have a faith-based understanding and appreciation of the Catholic Church and the Diocese of London, its tenets and culture, along with a deep respect for its leadership, clergy and parishioners.
• Professional representative of the Diocese of London at all times with an understanding of and desire to support and promote the mission of the Diocese of London.

 
A police record check as deemed suitable by the Diocese of London will be required of the successful candidate. Please note: All new staff are required to complete on-line mandatory training available in English or French. Basic computer and reading proficiency to successfully complete this education is required.  
 
Please submit your resume along with a cover letter outlining your relevant experiences and skills to [email protected]. Please reference the job title in the subject line of your email.

We thank all who apply to this position for their interest, however, only those selected for an interview will be contacted. 
 
The Diocese of London is an equal opportunity employer, and we value the importance of diversity and dignity in the workplace. In keeping with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, we are committed to providing suitable accommodation throughout the recruitment process.  If you are contacted for an interview and require accommodation to participate in the recruitment and selection processes, please make your needs known at that time.