Search
-
Roman Catholic Diocese of LondoLast Updated: January 2026
1. Introduction
The Roman Catholic Diocese of London (“the Diocese,” “we,” “our,” “us”) is committed to respecting and protecting the privacy of all individuals who interact with our website and ministries.
This page explains:- How we collect, use, and protect personal information; and
- The terms and conditions governing use of our website and online services.
PART I - PRIVACY POLICY
2. Our Commitment to Privacy
The Diocese is committed to safeguarding personal information in accordance with applicable federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and to respect the dignity and trust of all those we serve. We collect, use, and disclose personal information only for purposes consistent with our pastoral, charitable, and administrative mission.
3. Consent
By using this website or providing personal information to the Diocese, you consent to the collection, use, and disclosure of your information as described in this policy.
You may withdraw your consent at any time, subject to legal and operational requirements, by contacting us.
4. Types of Information We Collect
We may collect the following types of information:
a) Personal Information- Name
- Address
- Email address
- Telephone number
- Other identifiers necessary for ministry or administration
b) Donor and Financial Information- Donation history
- Tax receipting information
- Payment transaction details (processed by third-party providers)
The Diocese does not store full credit card or banking information.
c) Sacramental and Parish Records- Information required to administer and record sacraments
- Parish registration records
d) Digital Information- IP addresses
- Browser and device information
- Website usage data
- Cookies and analytics data
5. How We Use Information
We use personal information for purposes including:- Administering sacraments and parish life
- Maintaining diocesan and parish records
- Processing donations and issuing tax receipts
- Communicating pastoral, spiritual, and administrative information
- Managing events and registrations
- Improving digital services
- Meeting legal and regulatory requirements
6. Disclosure to Third Parties
We may share personal information with trusted service providers who support our operations, including:- Payment processors
- Technology providers
- Communication platforms
- Data storage providers
7. Safeguards
We use appropriate safeguards to protect personal information, including:
Technical Safeguards- Secure servers
- Encryption
- Restricted access systems
Administrative Safeguards- Staff training
- Confidentiality agreements
- Privacy policies and audits
Physical Safeguards- Controlled access to facilities and records
8. Retention of Information
Personal information is retained only as long as necessary for the purposes identified or as required by law, diocesan policy, and Church records requirements.
9. Access and Correction
You may request access to your personal information and request corrections if it is inaccurate or incomplete. Requests may be directed to the communications office at [email protected].
10. Data Breaches
In the event of a privacy breach involving personal information, the Diocese will take appropriate steps to contain, investigate, and notify affected individuals and authorities where required by law.
11. Children and Youth
This website is intended for general audiences. The Diocese collects limited information from minors only as necessary for pastoral and sacramental purposes and in accordance with applicable laws and policies.
PART II — TERMS OF USE
12. Purpose of the Website
This website is provided to support the pastoral, charitable, and administrative mission of the Diocese and its parishes. It is intended for personal, non-commercial use unless otherwise stated.
13. Acceptable Use
You agree to use this website lawfully and respectfully.
You may not:- Use the site for fraudulent or unlawful purposes
- Interfere with site security or operations
- Upload harmful or inappropriate material
- Attempt unauthorized access to systems or data
- Misuse donation or registration systems
The Diocese may restrict access for violations.
14. Donations and Online Transactions
Online donations, registrations, and payments are processed through secure third-party providers.
By using these services, you confirm that:- You are authorized to use the payment method
- Information provided is accurate
- You consent to transaction processing
Refunds
Donations are generally final. Refund requests will be considered at the discretion of the Diocese and in accordance with applicable law.
15. Accuracy of Information
We strive to ensure accuracy but do not guarantee that all content is complete, current, or error-free.
Information is provided for general purposes and does not constitute professional advice.
16. Intellectual Property
All website content is owned by or licensed to the Diocese unless otherwise stated.
You may use content for personal, non-commercial purposes only.
Unauthorized reproduction or distribution is prohibited.
17. Third-Party Links
This website may link to external sites.
The Diocese is not responsible for their content, availability, or privacy practices.
Access is at your own risk.
18. Limitation of Liability
To the fullest extent permitted by law, the Diocese is not liable for damages arising from:- Website use or inability to use
- Technical interruptions
- Errors or omissions
- Unauthorized access
- Third-party service failures
19. Disclaimer of Warranties
This website is provided “as is” and “as available.”
The Diocese disclaims all warranties, including implied warranties of accuracy, reliability, and fitness for purpose.
20. Suspension and Termination
The Diocese may suspend or terminate access to this website at its discretion without notice.
21. Changes to This Policy
We may update this Privacy Policy and Terms of Use from time to time.
Revisions will be posted on this page and take effect upon posting.
Continued use constitutes acceptance.
22. Governing Law
These Terms are governed by the laws of Ontario and Canada.
Disputes shall be subject to the courts of Ontario.
23. Contact Information
Requests may be directed to the communications office at [email protected].