Assistant General Manager at St. Peters Cemetery

Position: Assistant General Manager – St. Peter’s Cemetery, London
Work Location: 806 Victoria St, London, Ontario
Hours of work: Full-time – Management Level position based on 40 hours per week - primarily Monday to Friday, however flexibility for evenings and/or weekends is required. 
Compensation: Eligible for participation in the standard benefits, vacation, and pension plans of the Diocese of London. Salary is in accordance with DOL personnel policies.
Posting Date: July 21, 2025
Closing Date: 2:00 p.m. August 22, 2025
 
POSITION SUMMARY:
Reporting to the General Manager Cemeteries, Eastern Region, the Assistant General Manager – St. Peter’s Cemetery is accountable for the overall daily operation of the St. Peter’s Cemetery in London, Ontario.  The Assistant General Manager ensures the mission of the Diocese of London’s Catholic Cemeteries is supported and upheld in all decisions and actions.  The Assistant General Manager is responsible for ensuring the effective and efficient administration of all areas of the business, including sales, office administration and grounds maintenance, is completed in compliance with legislation, union collective agreements and/or diocesan policies.
 
SUMMARY OF DUTIES & RESPONSIBILITIES:

• ensures the cemeteries are operated in accordance with Roman Catholic values, teachings, beliefs, policies and procedures, legislation, union collective agreements, etc.
• as directed by the General Manager, implements strategic and fiscally responsible business plans/programs (ex. capital and operating budgets, marketing plans, by-law review and updates, sales and expense forecasts, pricing policies, etc.) policies, procedures and operating standards while ensuring compliance with all legislative requirements
• oversees all aspects of the operation (grounds, sales and administration), ensures operational decisions align with the provisions of the appropriate union collective agreements, health and safety standards, budget parameters, legislation, etc.
• supervises the sales, administrative and grounds staff at St. Peter’s Cemetery, London and is accountable for all aspects of recruitment, performance management, education, training, discipline, etc. 
• ensures the cemetery is in compliance with government legislation, in consultation with the Bereavement Authority of Ontario (BAO) and/or legal counsel, where necessary
• assists in the resolution of complicated customer service situations
• respects and ensures adherence to all processes, procedures and parameters as outlined in current union collective agreements
• attends and participates as required at labour-management meetings, staff meetings, collective bargaining, grievance meetings, conciliation, mediation and/or arbitration meetings, etc.
• consults with and ensures cemetery compliance with the expectations, policies, procedures and best practices of the Diocesan Centre departments (i.e.  human resources, communications, finance, I.T., construction, etc.)
• ensures the successful organization, marketing and completion of monthly Masses, Cemetery Sunday and a number of other liturgical celebrations
• may participate in and/or represent the Diocese of London at cemetery operation focused meetings, seminars, conferences, etc. as directed by the General Manager, including the annual meeting of the Catholic Cemetery Association of the Diocese of London
• performs related duties as assigned and required, as within the broad scope of this management level position

 
QUALIFICATIONS AND REQUIREMENTS:

• a university degree and/or college diploma in a business-related field (i.e. finance, accounting, business, human resources, etc.)
• a minimum of three years of experience in a mid-to-senior management role
• prior supervisory and/or management experience in cemeteries, including knowledge of cemeteries legislation, is strongly preferred
• prior experience managing in a unionized environment is preferred
• strong knowledge of legislation related to the construction industry, employment standards, labour relations, occupational health & safety and human rights
• exceptional interpersonal and relationship-building skills to build a collaborative environment 
• excellent leadership, supervisory and team management skills
• the ability to positively lead and motivate a team
• the ability to maintain confidentiality and build trust through actions 
• strong organizational, project management skills and attention to detail
• excellent verbal and written professional communication skills
• must have advanced and collaborative problem-solving skills
• proven proficiency in computer applications for Microsoft 365
• creative thinking, effective delegating and advanced listening skills
• welcoming, approachable, friendly and professional representative of the DOL at all times
• has a faith-based understanding of the Catholic Church and Cemeteries, its tenets and culture, along with respect for its leadership, clergy and religious
• ability and willingness to travel both within and outside of the DOL. Valid and current driver’s license as applicable in Ontario
• ability and willingness to work non-standard hours including evenings and weekends based on business needs

 
A police record check as deemed suitable by the Diocese of London will be required of the successful candidate.

Note: All new staff are required to complete on-line mandatory training available in English or French. Basic computer and reading proficiency to successfully complete this education is required.

Send a cover letter and resume, clearly stating your salary expectations to: [email protected]
Reference the job title in the subject line of your email.
 
We thank all who apply to this position for their interest, however, only those selected for an interview will be contacted.
 
The Diocese of London is an equal opportunity employer, and we value the importance of diversity and dignity in the workplace. In keeping with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, we are committed to providing suitable accommodation throughout the recruitment process.  If you are contacted for an interview and require accommodation to participate in the recruitment and selection processes, please make your needs known at that time.